New referee user signup with historical match does not load profile page correctly
Incident Report for U.S. Soccer Learning Center
Resolved
This incident has been resolved.
Posted Jul 05, 2019 - 17:01 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 03, 2019 - 11:26 CDT
Identified
We believe we have identified the cause of this issue and it is only happening intermittently. We have engineers engaged, and hope to have a resolution by end of day today.
Posted Jul 03, 2019 - 08:30 CDT
Update
We are continuing to investigate this issue.
Posted Jul 02, 2019 - 09:03 CDT
Investigating
When a new referee user signs up and the system finds a historical match for their data, the profile page does not always load correctly; sometimes only showing tabs and no data. We are investigating this issue.
Posted Jul 01, 2019 - 12:45 CDT
This incident affected: Website.