A fix has been implemented and we are monitoring the results.
Posted 20 days ago. Jul 03, 2019 - 11:26 CDT
Identified
We believe we have identified the cause of this issue and it is only happening intermittently. We have engineers engaged, and hope to have a resolution by end of day today.
Posted 20 days ago. Jul 03, 2019 - 08:30 CDT
Update
We are continuing to investigate this issue.
Posted 21 days ago. Jul 02, 2019 - 09:03 CDT
Investigating
When a new referee user signs up and the system finds a historical match for their data, the profile page does not always load correctly; sometimes only showing tabs and no data. We are investigating this issue.