We are continuing to monitor for any further issues.
Posted Aug 03, 2020 - 13:45 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 03, 2020 - 13:21 CDT
Update
We are continuing to work on a fix for this issue.
Posted Aug 03, 2020 - 12:30 CDT
Update
This issue will also affect refunds. Please do not process refunds until we have posted this incident as resolved.
Posted Aug 03, 2020 - 10:04 CDT
Identified
We have identified the issue causing payment processing failure and are working with our engineers to correct it. Another update will be posted when a fix is deployed.
Posted Aug 03, 2020 - 08:57 CDT
Update
We are continuing to investigate this issue.
Posted Aug 03, 2020 - 08:56 CDT
Investigating
There is currently an issue with payment processing for courses / subscriptions in the Learning Center. We have engaged the appropriate resources on our side, and are actively working to restore functionality.