Perfomance Degradation
Incident Report for U.S. Soccer Learning Center
This incident has been resolved.
Posted Aug 31, 2020 - 16:16 CDT
While we are continuing to monitor the system, we believe the jobs and processes causing a heavier than average load have been addressed.
Posted Aug 31, 2020 - 16:03 CDT
We are seeing further spikes in resource usage and are actively working on mitigation steps.
Posted Aug 31, 2020 - 15:19 CDT
Load levels have returned to normal and we are monitoring all systems.
Posted Aug 31, 2020 - 14:58 CDT
We are continuing to work on a fix for this issue.
Posted Aug 31, 2020 - 14:53 CDT
We have identified an issue on the database server and are working to correct it.
Posted Aug 31, 2020 - 14:20 CDT
We are continuing to investigate issues with page load times and other functions behaving erratically.
Posted Aug 31, 2020 - 14:14 CDT
We have been notified of and observed performance degradation issues in the Learning Center. We have engaged our technical team, and are working on mitigation.
Posted Aug 31, 2020 - 14:02 CDT
This incident affected: Website, Course Registration, Classrooms, Planning Tool, and Credit Card Processing.